General

Backup

Restore

Virtualization

What is a disk image?

Disk image is a copy of the entire contents of a storage drive. The disk image represents the content just the way it appears on the original drive, including both data and structure information.

To perform Disk Image backup, there are some system requirements to be met.

How to create a Disk Image Backup?

Using Disk Image, you can backup your entire drive to a secondary location, like an external hard drive or to the cloud.

To create Disk Image Backup,

1. Launch the IDrive desktop application.
2. Log in with Username and Password. If you had set a private encryption key for your account, then provide the private key.
3. Click 'Disk Image Backup'. The Disk Image Backup screen appears.
4. Select Local Backup + Cloud Backup or Local Backup Only.
5. Select the drive or hard disk that you wish to backup from the 'Drive Image Backup' or 'System Image Backup' tab respectively.
   
   For Drive Image:
   
   
   
6. From the 'Select a location to create the image file' drop-down list, choose a local drive.
7. Click 'Schedule Now'. The Scheduler screen appears.
8. Create a schedule for performing regular disk image backups and click 'Save Changes'.

I have created a disk image file from my PC, using the IDrive application. Can I access it on another OS like Mac, Linux, etc?

Disk image file created using the IDrive application is cross-platfrom compatible, which means you can access the image file created from PC, on Mac, Linux, etc. To access it, simply Mount the disk image file to the specific Operating System.

At the time of running bootrec command, why am I getting the 'Element not found' message for bootrec.exe /fixboot command execution?

Before running the bootrec command, ensure that the MBR partition is active.

To make MBR partition active,

1. Enter DISKPART in command line window
2. Enter the commands below:

   DISKPART> list volume	A List of volumes present will appear
   DISKPART> select volume 2	Select the volume where MBR is restored from the MBR.img image
   DISKPART> active	Partition is now made active
   DISKPART> exit	Exit the disk part

Perform the bootrec /fixBoot again to fix the issue.

Why am I getting 'Not enough memory resources are available to process this command' message, after booting to WinRE command line environment?

This message is displayed because the WinRE Bootable Media is not created using Windows 8.1 ISO. To resolve this issue, extract the Install.wim file from Windows 8.1 ISO and create a WinRE Bootable Media again.

How can I perform disk image backup to a network mapped drive / NAS Drive?

In order to perform disk image backup to a network mapped drive / NAS drive, you have to map your network location to your system.

To perform the backup operation,

1. Click the 'Disk Image Backup' tab in the IDrive application.
2. Select Local Backup + Cloud Backup or Local Backup Only.
3. Select the drive or hard disk that you wish to backup from the 'Drive Image Backup' or 'System Image Backup' tab respectively.
   For Drive Image:
   
4. Select the network mapped drive / NAS drive as the location for creating the disk image. Click 'Schedule Now'.
5. Enter your username and password to authenticate network mapped drive / NAS drive.
6. Schedule disk image backup to perform the backup operation to a network mapped drive / NAS drive.

How can I perform disk image backup to an Express device?

To perform disk image backup to an Express device,

1. Go to the 'Backup' tab and select the 'Backup files to Local, Wi-Fi and Express device' radio button.
2. Click , select an Express device and click 'OK'.
3. Click 'Disk Image Backup'. The Disk Image Backup screen appears.
4. Select 'Local Backup Only' radio button and choose 'Encrypt local backup data' from the drop-down list to encrypt the data backed up to the Express device.
5. Select the drive(s) or hard disk(s), from the 'Drive Image Backup' or 'System Image Backup' tab respectively, you want to backup to the Express device.
   
   For System Image:
   
6. Select a temporary path for local image creation. You can select either a local or network attached drive. Your drive(s) will first be backed up to this local path and then the encrypted backup will be transferred to the Express device.
7. Click 'Schedule Now'.
8. A pop-up message will request confirmation for encrypting the local backup data. Click 'Yes'.
9. Schedule the disk image backup for a future date and time or select 'Start the backup immediately' and click 'Save Changes'.
10. After the backup is complete, click 'View Logs' to view the backup details.

Note:

1. You cannot backup disk image files to the drive that runs the operating system.
2. If you have selected the Express device as the location for both local image and encrypted image creation, after successful completion of the disk image backup delete the unencrypted local image (delete 'IDriveDiskImage' folder) before shipping the Express device to IDrive.

How can I perform disk image backup to a Network Computer?

To perform disk image backup to a network computer,

1. Click the 'Disk Image Backup' tab in the IDrive application.
2. Select Local Backup + Cloud Backup or Local Backup Only.
3. Select a drive or hard disk from the 'Drive Image Backup' or 'System Image Backup' tab respectively, to create the disk image backup.
   
   For Drive Image:
   
4. Select the 'Network' as the location for creating the disk image.
   
   The 'Network Computer list' will appear.
5. Double click the desired computer. The 'Network Authentication' pop up will appear.
6. Enter your username and password to validate the network computer.
7. Select the location to perform the backup.
8. Click 'Schedule Now'.

Schedule disk image backup to perform the backup operation to a network computer location.

How can I perform disk image backup to a Network location or Network attached storage location?

To perform the backup operation,

1. Click the 'Disk Image Backup' tab in the IDrive application.
2. Select Local Backup + Cloud Backup or Local Backup Only.
   
3. Select a drive or hard disk from the 'Drive Image Backup' or 'System Image Backup' tab respectively, to create the disk image backup.
   
   For Drive Image:
   
4. Click 'Verify access to network location for backup'. The 'Network Details' pop up will appear.
   
5. Enter your NAS/Network UNC path ('IP Address or Computer namedir'), username and password to validate.
6. Click 'Schedule Now'.

Schedule disk image backup to perform the backup operation to a network computer location.

Does disk image perform incremental backup?

Yes, disk image supports incremental backup. Once an initial backup is done, later on only changed blocks of the disk will be backed up during incremental backup.

Can I restore disk image backup from one drive to another on the same computer or on a different computer?

Restoring drive on different computer (Dissimilar hardware):

You can restore disk image backup on any drive by using IDrive disk Image restore option on a different computer.

Note: On different computer (dissimilar hardware), you can restore the Operating System.

Restoring drive on same computer:

You can restore disk image backup on any drive by using IDrive disk Image restore option on the same computer.

Click here to know how IDrive disk image restore option works.

Note: On same computer you can perform Operating System restore as well.

How can I restore an OS Drive / System image file to make the hard disk bootable?

To restore the OS image file to any hard disk and boot,

1. Download and install the IDrive application. Log in with your username and password.

   Note: If you had set a private encryption key for your account, then provide the same here.

2. Click Disk Image Backup. The Disk Image Backup screen appears.
   
3. Select the OS/System Image Restore tab. Click and select the OS / system disk image (.img) file, downloaded from your online account, to restore.
   
   For OS Image:
   
   
   
4. Choose the desired hard disk for restoring the disk image.
   
   For OS Image:
   
   
   
5. Click Restore Now.

   Note: Restoring a disk image overwrites all the existing drive contents with the image file.

Can I restore disk images to a CD/DVD or to USB hard drive?

Yes, you can directly restore a Disk Image Backup file to a USB drive or burn it to a CD/DVD.

Note:

• Restoring a disk image overwrites all the existing drive contents with the image file.
• On the same computer you can perform Operating System restore as well. Click here to know the recovery details on different computer (hardware).

Do I need to format the USB drive to restore a Disk Image Backup file?

No. However, it is recommended that you confirm that the data in your USB drive is either copied to another location or no longer needed, as restoring an image file will format all the data on your USB drive.

How do I create boot disk and recover my drive using disk image backup file?

The Disk Image Backup in IDrive can help you recover from an OS crash within minutes! All you need is,

• A USB bootable flash drive to boot your computer. You can download the WinRE ISO files for X86 OS architecture and X64 OS architecture, mount it and copy the entire contents on to a USB bootable flash drive. Alternatively you can learn how to create a WinRE boot disk.
• Download the below IDrive Disk Image Utility (IDriveDiskImage.exe) and copy it to the USB drive (WinRE boot disk) that has the boot files.
  • For X86 OS architecture, download IDriveDiskImage.exe
  • For X64 OS architecture, download IDriveDiskImage.exe
• The Disk Image backup of your Operating System drive, you backed up using IDrive.
You can recover the operating system drive in a different computer (dissimilar hardware) or to the same computer.

How to create a bootable USB flash drive to restore disk image?

To create a bootable USB flash drive,

1. Insert a USB flash drive into a running computer.
2. Run Command Prompt window as an administrator.
3. Enter Diskpart in the command line window.
   DISKPART> list disk
   DISKPART> select disk x

   Mercedes benz c class service manual download. where X is the drive number or drive letter of the USB flash drive

   DISKPART> clean

   This command deletes all data from the USB flash drive

   DISKPART> create partition primary
   DISKPART> select partition 1
   

   To Restore MBR disk image partition (legacy)

   DISKPART> format fs=ntfs quick
   DISKPART> active
   

   To Restore GPT disk image partition (UEFI)

   DISKPART> format fs=fat32 quick
   DISKPART> active
   

I have a backup (Disk Image file) of 100 GB partition drive. After restoring it to a 500 GB partition drive, the partition seems to be truncated to 100 GB. Why?

Disk Image recovery will maintain the information and the structure (including partition) intact, during restore. Hence, it truncates the 500 GB partition down to 100 GB. To avoid such situation, you should resize the partition before restoring the disk image file on it.

How do I restore the OEM disk image to dissimilar hardware?

You can use the OEM recovery disk to make partition of disk image (MBR/GPT, OS disk image) and restore the MBR/GPT and OS disk image.

I'm getting an error message - 'Disk structure is corrupted and unreadable' after executing the rebuildbcd command while restoring the disk image to new hard disk. What should I do?

This error message appears for Windows users when their computer tries to access a partition of its hard drive that has a corrupted or unreadable disk structure, thus resulting in a failed attempt to access it.

You need restore the MBR/GPT partition to correct the disk structure and run the rebuildbcd command again.

After restore, I am getting the following error message - 'Disk is not accessible or is corrupted'. What should I do?

To fix the issue, run the chkdsk with flags /f/r/x.

1. Open command prompt with admin privilege.
2. Enter chkdsk E: /f/r/x. Replace E with your drive letter which has issues.

I have taken the disk image from the system with higher configuration motherboard and am trying to restore to a system with lower configuration motherboard. Why am I not able to boot after restore operation?

To boot, we recommend that the motherboard and hardware configuration of the system to which the restore is performed should be equal to or greater than the system configuration from where the user has taken the backup of the image.

Windows Operating system is not booting after I tried to perform DiskImage restore to dissimilar hardware/similar hardware. What should I do?

We recommend that you 'repair' the Operating system from Windows operating system bootable disk to boot the OS.

Which operating system (OS) supports booting after OS image restore to an external hard drive?

Booting of external hard drive after OS image restore depends on the motherboard and other hardware components. From Windows 8.1 operating system, IDrive OS image restore supports the booting of drive. External hard drive should be booted from a different computer after the OS image restore.

Does IDrive disk image backup support backup / restore of RAID image backup?

Yes, IDrive disk image backup supports RAID 10 level backup and restore.

How can I restore disk image from a NAS / mapped drive to get my operating system working?

You can restore an entire drive with the content exactly as it is on the original storage device, which includes both data and structure information.

To perform the disk image restore from a NAS / mapped drive,

1. Click 'Disk Image Backup' on the IDrive application.
2. Select the 'OS/System Image Restore' tab, browse the IDriveDiskimage backup folder from the NAS / mapped drive containing the OS drive image backup file (download the 'IDriveDiskimage' folder from your IDrive account to a network computer).
   
3. Then, enter your user name and password for network drive authentication.
   
4. Select a hard disk to restore the disk image.
   
5. Click 'Restore Now'.
6. Once the restore is completed, select your hard disk in BIOS and boot your computer, to get your system ready.

How can I restore disk image from a Network Location?

You can restore an entire drive with the content exactly as it is on the original storage device, which includes both data and structure information.

To perform the disk image restore from a Network Computer,2002 ford 4.0 rebuilt engine.

1. Click 'Disk Image Backup' on the IDrive application.
2. Select the 'OS/System Image Restore' tab, browse the IDriveDiskimage backup folder from the network computer containing the OS drive image backup file (download the 'IDriveDiskimage' folder from your IDrive account to a network computer)
   
3. Click . The Browse My Computer pop up will appear.
4. Click 'Network' and select a computer.
5. Enter your user name and password for network authentication.
   
6. Select the OS / System Disk Image File from the network location.
7. Select a hard disk to restore the disk image.
8. Click 'Restore Now'.
9. Once the restore is completed, select your hard disk in BIOS and boot your computer, to get your system ready.

To perform the disk image restore from a Network/NAS Location,

1. Click 'Disk Image Backup' on the IDrive application.
2. Select the 'OS/System Image Restore' tab, for selecting the OS drive image backup file (download the 'IDriveDiskimage' folder from your IDrive account to a Network/NAS location).
3. Click 'Verify access to network location for restore'. The 'Network Details' pop up will appear.
   
4. Enter the UNC path ('IP Address or Computer namedir') of NetworkNAS location, your username and password for network authentication.
5. Select the OS / System Disk Image File from the network location.
6. Select a hard disk to restore the disk image.
7. Click 'Restore Now'.
8. Once the restore is completed, select your hard disk in BIOS and boot your computer, to get your system ready.

When restoring OS to a dissimilar hardware, how do I launch the disk image restore wizard from the bootable WinRE?

To launch the disk image restore wizard from the bootable WinRE,

1. Go to 'Troubleshoot'
2. Click 'Command Prompt'.
3. Enter the path 'X:SourcesrecoveryOneClickRestore.exe'.

I don't want to restore disk image. Can I still be able to access the contents from the disk image?

Yes, you can easily access your entire OS and its contents on a different computer using IDrive disk image, in case your hardware crashed. Learn more on how to recover the OS Drive on a different computer.

To access your data on a different computer, mount the disk image backup file to the new computer and restore files/folders accordingly.

To mount disk image backup file on Windows,

• Download and install the OSFmount Build from the below link http://www.osforensics.com/tools/mount-disk-images.html
• Browse the image file which has to be mounted in the OSFMount wizard.
• Mounted disk image will be shown as different drive (with new Letter) in the new computer.
• Save the required data from the new mounted drive.

I performed disk image restore operation (on dissimilar hardware) for Windows 7/Windows server 2008 R2 successfully, but am still unable to boot the operating system. Why?

To boot Windows 7/Windows server 2008 R2, you must have the same motherboard configuration as the original backed up operating system drive.

How can I convert a system disk image to Oracle Virtual Box VDI format to create a virtual machine in Windows?

To convert a system disk image to Oracle Virtual Box VDI format,

1. Download and install the 'Oracle Virtual Box' for Windows host.
2. Download the 'System Disk Image Converter' and install.
3. Run the 'System Disk Image Converter' from Desktop. (Run as Administrator)
4. Select the 'System Disk image (.img)' from 'IDriveSystemImage folder' which is downloaded from your IDrive online account.
5. Select the location for converting the disk image to Oracle Virtual Box VDI file.
6. Click 'Convert Disk Image to VDI'.
7. Once the conversion is complete, a virtual machine is created with converted VDI file.
8. Start the virtual machine to use your system from Oracle Virtual Box.

Note:

• System image of Operating System from Windows 10 and above is supported for converting into VDI file.
• If Oracle Virtual Box is not installed, only conversion from system image (.img) to vdi will be done.

Can I convert a system disk image to Oracle Virtual Box VDI file in a Mac or Linux machine?

Yes, you can convert a system disk image (.img) to Oracle Virtual Box VDI format in a Mac or Linux machine using the command line.

To convert a system disk image to Oracle Virtual Box VDI format,

In Mac:

1. Install Oracle Virtual Box in the Mac system.
2. From the terminal, run the following command to convert the system disk image to VDI.
vboxmanage convertfromraw <Path to System image> <Conversion folder Path for VDI> --format VDI

In Linux:

1. Install Oracle Virtual Box in the Linux machine.
2. Run the following command from the command terminal:
vboxmanage convertfromraw <Path to System image> <Conversion folder Path for VDI> --format VDI
3. Once the conversion is complete, create the virtual machine in Oracle Virtual Box and attach the VDI to the VM. Apply the following settings:
   • If the system disk image is in 'GPT' format, select 'Enable EFI (special OSes only)'.
   • Select the 'Use Host I/O cache '.
4. Start the virtual machine.

Your converted system image file will now boot in the virtual environment (may take multiple restart to boot to OS).

While creating a virtual machine, the Oracle Virtual Box does not show the 64-bit Windows Operating System. Why?

To display the 64-bit Windows Operating System while creating virtual machines, ensure that the Intel® Virtualization Technology and Intel® VT-d feature are enabled in the BIOS.

How do I run the Oracle Virtual Box on a Windows system, where Hyper-V is already installed?

To run the Oracle Virtual Box on a Windows system where Hyper-V is installed, you need to disable Hyper-V feature.

To disable Hyper-V,

1. Execute the following command:
dism.exe /Online /Disable-Feature:Microsoft-Hyper-V bcdedit /set hypervisorlaunchtype off
2. Restart the Windows system (twice) to run the Oracle Virtual Box.